How do I track my order?
Once your order ships, we send a tracking email with a link. You can also view live order status anytime in your account dashboard under Orders.
Can I change my order after placing it?
Order modifications are possible within [Lover of Beauty to confirm: X minutes/hours] of placing the order, before it enters processing. Contact us immediately for any change requests.
Can I cancel my order?
Orders can typically be cancelled within [Lover of Beauty to confirm: X minutes/hours] of placement. Once an order enters processing or has shipped, it can't be cancelled but may be returned per our return policy.
My tracking says delivered but I haven't received it
Please check with neighbors, your building's package area, and around your front door. If the package is still missing after 48 hours, contact the carrier with your tracking number and notify us so we can help investigate.